ITIL® 4 Practitioner: Deployment Management Training

Course 1305

  • Duration: 1 day
  • Exam Voucher: Yes
  • Language: English
  • Level: Intermediate

The ITIL 4 Practitioner: Deployment Management practice module focuses on how to move new or changed hardware, software, documentation, processes, or any other component to live environments. It may also be involved in deploying components to other environments for testing or staging. 

This practice module is for IT professionals who want to prove and validate their skills in this specific practice area. Upon successful completion, IT professionals can demonstrate their understanding and application of the key concepts, principles, value and challenges of the Deployment Management practice at both strategic and operational levels, maximising value from this practice area.   

This course is part of the ITIL Practice Manager Certification course series.

ITIL 4 Practitioner: Deployment Management enables professionals to: 

  • Deploy or remove products, services, and service components from or to different controlled environments, including development, integration, production, test, staging and live environments 
  • Effectively remove products and services from designated environments 
  • Establish and maintain effective approaches to the deployment of services and service components across the organisation 
  • Ensure the effective deployment of services and service components in the context of the organisation’s value streams 
  • Measure, assess and develop the Deployment Management practice capability in their organisation by using the ITIL Maturity Model. 

Train your whole team by bringing this course to your facility.

  • Team training is available online and in-person.

ITIL 4: Deployment Management Training Information

In this course, you will receive:

  • Official course content and curriculum
  • PeopleCert Exam Voucher included
  • After-course instructor coaching benefit included

Training Prerequisites

ITIL 4 Foundation Certificate (Course 1199) or ITIL 4 Managing Professional Transition Certificate.

Exam Information

  • 20 questions 
  • Multiple choice 
  • 13 out of 20 marks required to pass (65%) 
  • 30 minutes 
  • Closed book. 

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

ITIL 4: Deployment Management Training Outline

In this module, you will learn how to:

  • Understand the purpose and description of the ITIL Deployment Management Practice 
  • Familiarize yourself with the common terms and concepts 
  • Learn the scope of the Deployment Management Practice Area 
  • Explain practice success factors 
  • Identify key metrics 

In this module, you will learn how to:

  • Apply processes to fulfill the purpose of the practice 
  • Assess value stream contribution 

In this module, you will learn how to:

  • Define roles, competencies, and responsibilities 
  • Understand organizational structure and teams 

In this module, you will learn how to:

  • Facilitate information exchange 
  • Implement automation and tooling 

 In this module, you will learn how to:

  • Identify the dependencies of the practice on third parties 
  • Recognize how partners and suppliers can support the practice

    In this module, you will learn how to:

    • Evaluate the practice capability levels 
    • Conduct capability self-assessment 
    • Develop deployment management capability 

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    ITIL 4: Deployment Management Training FAQs

    Anyone who is certified in ITIL 4 Foundation and who desires to learn more about deployment management.

    Yes, it will not only recertify any expiring certification, but you will also gain additional certification in the Deployment Management practice.

    You will be provided with an exam voucher for the exam and a link to register and schedule your online exam sessions with the PeopleCert web proctoring service. You will take your exams after you have completed your training course. Visit the PeopleCert website for more information on the logistics of taking your web-proctored exam with PeopleCert. 

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