Course 8577
This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization.
In-Person
Online
Continue learning and face new challenges with after-course one-on-one instructor coaching
Prerequisites
This course is designed for persons who are aspiring to the Microsoft 365 Messaging Administrator role.
Who Should Attend?
The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.
Exam Information
This course helps you prepare for Exam MS-203: Microsoft 365 Messaging.
In this module, you will learn about the different transport components of Exchange, how the message routing works, and how to configure the message flow for your organization. You will examine the tasks that messaging administrators must complete to configure message transport. You will review the message transport options and learn how to configure domains and connectors, and implement an approval workflow for messaging. You will also learn how to manage transport rules, which are very powerful configurations to control the message flow in your organization.
Lessons
Lab: Configure Message Transport
After completing this module, students will be able to:
In this module, you will examine the components of mail flow and learn how to manage your mail flow, which is a crucial task for every Exchange administrator. You will study the differences between managing mail flow in Exchange Online, Exchange Server, and Exchange Hybrid deployments. From managing mail flow, you will transition to troubleshooting mail flow issues such as emails not being routed correctly in or outside your organization or when secure connections cannot be established successfully. You will learn about the tools Microsoft provides to help you find the root cause of your issues and fix your mail flow. You will then transition from troubleshooting mail flow to troubleshooting transport issues, such as network-based issues, connector and agent issues, and architectural issues, as well as how to troubleshoot in coexistence. Finally, you will learn how to check event, protocol, and tracking logs when all troubleshooting for service availability and message transport has finished and an issue persists, or if you must find historical data about issues in the past,
Lessons
Lab: Conditional Mail Routing
After completing this module, students will be able to:
This module will teach you about Microsoft Exchange Online Protection (EOP) features and functionality. You will also learn how to plan messaging routing for this service, which provides anti-malware and anti-spam policies that protect your organization against spam and malware and safeguards your organization from messaging policy violations. You will then review the anti-malware and anti-spam protection that Exchange Server and Online Protection provide. You will also learn to configure SPAM and malware filters, policies, and settings to protect your users. You will conclude the module by examining Defender for Office 365 and how it extends the protection by filtering targeted attacks. These attacks could pass through EOP's line of defenses and include advanced threats, such as zero-day attacks in email attachments and Office documents, as-well-as time-of-click protection against malicious URLs. You will learn how Defender for Office 365 protects users from advanced threats through safe attachments and safe links and how it generates reports that provide administrators with insight into attacks targeting their tenants through email.
Lessons
Lab: Managing Messaging Hygiene
After completing this module, students will be able to:
This module begins by describing the different compliance features in Microsoft 365 that messaging administrators can use to comply with legal and regulatory requirements. This module supports compliance in Exchange by examining the compliance features available in the Exchange Admin Center for Exchange Server and hybrid deployments. Because of the complex retention requirements of modern messaging environments, this module focuses on how archiving is performed with Exchange so that you can provide an efficient and compliant environment to your users. You will also examine how additional archive storage is provided to your users, how messages are automatically processed and archived, and how to audit logging in Exchange that provides information about administrator, delegate, and user actions in user mailboxes and your Exchange organization. Finally, because organizations must adhere to legal discovery requirements (related to organizational policy, compliance, or lawsuits), you will examine how eDiscovery for Microsoft Exchange can help you perform discovery searches for relevant content within mailboxes.
Lessons
Lab: Manage Messaging Compliance
After completing this module, students will be able to:
This module begins with an examination of how to manage authentication for messaging. This module focuses on ensuring that user accounts are well-protected and how to deploy multiple security features that do not introduce unnecessary complexity in users' everyday work, which can result in lower business productivity and new security risks. You will then transition from messaging authentication to organizational settings, where you will learn how to configure settings that apply to the entire organization or many users in the organization. Finally, you will examine how to configure organizational sharing. This module then examines Mobile Device Management in Microsoft 365 and how Exchange ActiveSync and mobile device mailbox policies support this effort. You will then examine how to manage and troubleshoot mobile device access. This module then examines how to configure both access and infrastructure for mobile devices, understanding the implications of mobile device remote wipes, and learning about alternative methods for mobile device management.
Lessons
Lab: Implement ActiveSync
After completing this module, students will be able to:
This module examines how messaging administrators manage role-based permissions, which is essential for any messaging administrator. Since Exchange Server and Exchange Online both use the Role Based Access Control (RBAC) permission model, this module examines the basics of RBAC management. The module concludes by examining how a messaging administrator must carefully plan and configure permissions to avoid putting their environment or entire Active Directory at risk.
Lessons
Lab: Manage Roles and Permission Policies
After completing this module, students will be able to:
This module examines messaging administrators' most common tasks - creating and configuring email recipients, lists, and resources. First, this module examines the different types of Exchange Server recipients, including how they differ. The module then focuses on the various tasks that require you to create and manage Exchange recipients in Exchange, including user mailboxes, resource mailboxes, shared mailboxes, mail contacts, and mail users. You will also learn how to manage recipients' permissions and create and manage groups.
Lessons
Lab: Create Recipient Objects and Resources
After completing this module, students will be able to:
In this module, you will learn about public folders in Exchange, review the planning considerations for deploying public folders, and discuss alternatives to public folders. You will also learn how to implement and manage public folder mailboxes, public folders, and public folder permissions, as well as how to create and manage mail-enabled public folders. The module concludes by examining how to monitor and troubleshoot Public Folder-related issues.
Lessons
Lab: Implement Public Folders
After completing this module, students will be able to:
In this module, you will examine the requirements necessary to implement a hybrid deployment and learn about the features and components required when implementing a hybrid deployment. This module examines all planning aspects required before running the Hybrid Configuration Wizard. This includes the configuration options of the HCW, as well as the details on Organization Configuration Transfer (OCT) and the Hybrid Agent. The module concludes with reviewing the mail flow options for a hybrid deployment. This module also examines Edge Transport servers and their use in hybrid Exchange deployments. You will then learn about the requirements and best practices to configure a hybrid deployment, which is the first step for your Exchange organization, regardless of whether you want to connect your Exchange on-premises and Exchange Online organizations for long-term coexistence or as part of a cloud migration strategy. This module will examine how to manage a hybrid deployment and implement advanced functionality. You will cover the features that require a successful hybrid deployment, such as Public Folders coexistence or OneDrive for Business attachment storage for on-premises mailboxes. This module concludes with an introduction to troubleshooting techniques for a hybrid deployment. You will learn how to troubleshoot directory synchronization issues, including pass-through authentication (PTA) and single sign-on, Exchange transport, and client access troubleshooting, as well as mailbox replication service troubleshooting.
Lessons
Lab: Prepare Azure AD for Hybrid Synchronization
Lab: Deploy a Hybrid Environment
After completing this module, students will be able to:
This module examines the options available for migrating email to Exchange Online, such as performing a migration or using FastTrack to move mailboxes from your existing mail servers to Exchange Online. This module summarizes the migration and coexistence options and recommends when to use which option. The module then examines the requirements for running an IMAP migration, the available migration options, and the steps performed during migration. The module then examines how to plan and perform both a cutover and staged migration. It compares these two migration approaches, and you will learn about the requirements, planning activities, and migration process for each option. The module concludes by examining important additional migration tasks, such as cross-tenant migrations, migrating a PST file, and the considerations for a Public Folder migration.
Lessons
Lab: Plan a Mail Migration to Microsoft 365
After completing this module, students will be able to:
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Candidates will benefit from familiarity with Exchange administration, but not required.
