Are you wondering what’s next after ITIL 4 Foundation? Then this is the webinar for you! Join us for an overview of the ITIL Managing Professional modules and ITIL Strategic Leader modules to help you map out your ITIL 4 learning path.
In this webinar, we will highlight the topics covered in the Managing Professional and Strategic Leader modules:
- Digital & IT Strategy
- Create, Deliver and Support
- Direct, Plan and Improve
- Drive Stakeholder Value
- High Velocity IT
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Presented by Sandra Kelly
Sandra Kelly provides consulting expertise in IT Service Management to various clients in the DC Metro area. Prior to consulting and training, Sandra held a range of positions ranging from database administration to senior management positions in a large financial institution.
Sandra holds the ITIL V2 Service Manager, ITIL V3 Expert, and ITIL 4 Managing Professional and ITIL Strategic Leader certifications. She is an author of many Learning Tree International courses including ITIL 4 Foundation, ITIL Digital and IT Strategy, ITIL 4 Managing Professional (MP) Transition and MP modules.