Introduction to Microsoft Configuration Manager

Course 2415

  • Duration: 5 days
  • Labs: Yes
  • Language: English
  • 29 PMI PDUs
  • Level: Intermediate

In this Configuration Manager training course, you learn the skills for managing enterprises with Configuration Manager to keep your Windows systems up-to-date, healthy, and secure with Microsoft's state-of-the-art answer to enterprise Windows systems management.

Microsoft Configuration Manager Delivery Methods

  • In-Person

  • Online

Microsoft Configuration Manager Course Benefits

In this course, you will learn how to:

  • Install and configure ConfigMgr sites.
  • Deploy and troubleshoot ConfigMgr clients, operating systems, applications, and security updates.
  • Support and administer users and devices.
  • Collect and report inventory data.
  • Configure and remediate compliance settings.
  • Implement cloud-based features.
  • Perform maintenance and troubleshooting.


You should understand network administration, Microsoft Entra, server roles, and file system security.

Exam Information

Optional Learning Tree Exam provided after the course.

Microsoft Configuration Manager Instructor-Led Course Outline

In this Module, you will learn about:

  • Application management
  • Software updates
  • Operating system deployment
  • Asset management

In this Module, you will learn about:

  • Setting up a primary site
  • Running the prerequisite checker
  • Preparing SQL Server for connectivity
  • Executing the installation wizard

In this Module, you will learn about:

Evaluating client requirements and discovery methods

  • Prerequisites
  • Supported operating systems
  • Microsoft Entra discovery
  • Network discovery
  • Heartbeat discovery

Deploying and troubleshooting client installation

  • Choosing a client installation method
  • Examining client installation logs
  • Evaluating resultant client settings

Supporting and administering mobile devices

  • On premises Mobile Device Management vs. Cloud-Based (InTune)

In this Module, you will learn about:

Leveraging a Central Administration Site (CAS)

  • Assessing the need for a CAS
  • Managing sites vs. clients 

Planning a site infrastructure

  • Designing primary and secondary sites

In this Module, you will learn about:

Implementing SQL Reporting Services

  • Viewing and analyzing reports
  • Creating a Reporting Services role

Customizing and troubleshooting inventory

  • Preparing inventory with WMI
  • Adding file types to inventory
  • Customizing inventory

In this Module, you will learn about:

Employing role-based administration

  • Applying security with roles and scopes
  • Assigning administrative roles

Working with collections and queries

  • Creating collection includes and excludes
  • Building collections from queries
  • Using CMPivot

In this Module, you will learn about:

Preparing a site for application management

  • Configuring the software
  • Exploring how to build applications

Creating packages and programs

  • Deploying to device collections
  • Determining when to use packages and programs

Application and software distribution

  • Installing and uninstalling applications
  • Setting up global conditions and dependencies

In this Module, you will learn about:

Installing and monitoring software updates

  • Configuring WSUS and creating the software update point
  • Assembling update groups
  • Deploying updates

Managing operating system deployments

  • Building task sequences
  • Upgrading a Windows OS
  • Leveraging Enablement Packages

Exploring Cloud-Based Features and Endpoint Protection

  • Examining Microsoft InTune
  • Understanding Autpilot
  • Exploring the Cloud Management Gateway
  • Leveraging Endpoint Protection

In this Module, you will learn about:

Understanding compliance

  • Addressing regulatory compliance
  • Creating Configuration Items and Configuration Baselines
  • Enabling automatic remediation

Performing Remote Administration

  • Exploring remote support options
  • Using Remote Tools

Enhancing ConfigMgr Administration

  • Maintaining and troubleshooting sites
  • Backing up and restoring sites
  • Using troubleshooting tools

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Microsoft Configuration Manager FAQs

There are extensive differences between these versions. SCCM 2012 is the predecessor to Endpoint Configuration Manager (ECM), the basic framework and look of the two products are still the same. However, ECM has been upgraded every four months for many years. ECM includes a new service connection point site system role which enables many cloud-based features and uploads diagnostics and usage data to Microsoft Azure. In addition, many improvements have been made to client deployment, operating system deployment, application management, software updates, compliance, and mobile device management, as well as regularly adding new features and capabilities!

This course is valuable for anyone involved in using or evaluating Configuration Manager as an enterprise management solution.

Before going into this course, you should understand network administration Microsoft Entra server roles, and file system security. Knowledge of TIP/IP, Group Policies, and SQL Server is also helpful, but not required.

Yes, as well as for those with intermediate knowledge of the product. While this course is an introduction to Endpoint Configuration Manager, there are plenty of tips and tricks for system administrators who have been working with the product. The course is designed to familiarize you with the fundamentals and the many facets of Configuration Manager.

Certification candidates and existing credential holders are responsible for reporting all Continuing Certification Requirements Program (CCR) activities to PMI (Project Management Institute). To report the completion of a Learning Tree course, you can use the Online PDU (Professional Development Units) Resources System.

  • Go to the PMI Continuing Certification Requirements System
  • Log in with your username and password
  • Locate the claim code associated with your course in the table in this document
  • Click on “Report PDU for this activity”
  • Fill in the date started and date completed
  • Click on the box agreeing that this claim is accurate and then submit

PDU Information for This Course:

  • Total PDUs: 29
  • Ways of Working PDUs: 29
  • Power Skills PDUs: 0
  • Business Acumen PDUs: 0
  • PMI Claim Code: 1154BTPGM7
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