The Site Reliability Engineering Foundation® (SREF) Certification Training is an introduction to the principles and practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering & automation, and the adoption of a range of new working paradigms.
The course highlights the evolution of SRE and its future direction. It equips participants with the practices, methods, and tools to engage people across the organization involved in reliability and stability evidenced using real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office, such as understanding, setting, and tracking Service Level Objectives (SLOs).
SRE Class Delivery Methods
SRE Class Information
In this SRE Foundation class, you will learn how to:
- The history of SRE and its emergence at Google
- The inter-relationship of SRE with DevOps and other popular frameworks
- The underlying principles behind SRE
- Service Level Objectives (SLOs) and their user focus
- Service Level Indicators (SLIs) and the modern monitoring landscape
- Error budgets and the associated error budget policies
- Toil and its effect on an organization’s productivity
- Some practical steps that can help to eliminate toil
- Observability as something to indicate the health of a service
- SRE tools, automation techniques, and the importance of security
- Anti-fragility, our approach to failure, and failure testing
- The organizational impact that introducing SRE brings
SRE Foundation Prerequisites
There are no required prerequisites, but we recommend students have an understanding and knowledge of common DevOps terminology and concepts and related work experience.
SRE Foundation Exam Information
This course positions learners to successfully complete the SRE Foundation certification exam.
Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the SRE (Site Reliability Engineering) Foundation certificate. The certification is governed and maintained by the DevOps Institute.
- Anyone starting or leading a move towards increased reliability
- Anyone interested in modern IT leadership and organizational change approaches
- Job Roles: Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Practitioners, IT Directors/Managers/Team Leads, Product Owners, Scrum Masters, Software Engineers, Site Reliability Engineers, System Integrators, Tool Providers
SRE Class Training Outline
- Course Goals
- Course Agenda
- What is Site Reliability Engineering?
- SRE & DevOps: What is the Difference?
- SRE Principles & Practices
- Service Level Objectives (SLO’s)
- Error Budgets
- Error Budget Policies
- What is Toil?
- Why is Toil Bad?
- Doing Something About Toil
- Service Level Indicators (SLI’s)
- Automation Defined
- Automation Focus
- Hierarchy of Automation Types
- Secure Automation
- Automation Tools
- Why Learn from Failure
- Benefits of Anti-Fragility
- Shifting the Organizational Balance
- Why Organizations Embrace SRE
- Patterns for SRE Adoption
- On-Call Necessities
- Blameless Post-Mortems
- SRE & Scale
- SRE & Other Frameworks
- The Future
- Additional Sources of Information
- Exam Requirements, Question Weighting, and Terminology List
- Sample Exam Review